Computer Repair St Augustine Business IT , Data, Networking and Telecommunications from Flickertronics.com and FlickerTel Inc

Monitoring Services features

Check that your Windows® Services (the bedrock of your computer’s operating system) are operating properly
Looks for unauthorized log in attempts and determines whether someone has been trying to hack into your systems
Checks to ensure you have adequate disk space remaining. Running out of disk space can cause your computer to crash and involves lengthy delays to repair the device
Check that your disks are healthy and there are no integrity issues.
Reviews Critical Event log entries and spots other issues
Vulnerability Scanning and Patch Management
checks that your client's anti-virus pattern file is in sync with the vendor's latest published version

Monitoring Agent Checks - Click items for more info

24x7 (30 or 60 minutes)	Daily Safety Checks
Disk Space Checks	Anti-Virus Update
Windows Service Checks	Drive Space Change Check
	Hacker Check
	Physical Disk Check
	Critical Events Check
SNMP Check	SNMP Check
File Size Check	File Size Check
Event Log Check	Event Log Check
Script Check	Script Check

The Monitoring Agent also supports Automated Tasks and Patch Management.

Workstation Monitoring

Download Agreement

Service	Description
Anti Virus Pattern File	Checks that the anti virus is running on the most up to date version to ensure you are always protected. If not an alert is generated and your client portal is highlighted.
Critical Events Check & Reports	Alerts us in the event of any critical events occurring so that we can act fast to fix potential problems – monitoring interval every 30 minutes.
Daily Backup Check	Ensures that your backup has completed successfully. If not, an alert is sent and your Client Portal is highlighted.
Daily Anti-Virus Check	Ensures that your system is using the most up-to-date pattern files. If not, it will send an alert so that remedial action may be taken.
Daily Workstation Health Check	A daily health check on the status of all your critical workstations emailed to two email addresses.
Drive Space Consumption Check	Checks whether the rate of growth on any drive exceeds your specified limit. This enables you to spot developing problems before they become critical.
Physical Health Check	Monitors for smart disk alerts, checks if any disks have failed, and can even look for failed memory.
Client Daily Report	A daily report of all the problems uncovered and/or checks passed that day. So that you know what we are fixing on your behalf.

Primary Workstation Package. Monthly Subscription Pricing


					MRC (Monthly Recurring Charges)		Setup Fee		Install Fee
*	WKS001MS	-	1 Workstation	$	19.99	$	45.00	$	35.00
*	WKS003MS	-	3 Workstations	$	45.99	$	75.00	$	45.00
*	WKS005MS	-	5 Workstations	$	59.99	$	75.00	$	75.00
*	WKS010MS	-	10 Workstations	$	89.99	$	100.00	$	75.00
*	WKS015MS	-	15 Workstations	$	Call	$	Call	$	Call
*	WKS020MS	-	20 Workstations	$	Call	$	Call	$	Call

Additional Help Desk Time

			1 hour		$	59
			30 Minutes		$	29

As a Microsoft Partner, Flickertronics has FREE TOP LEVEL ACCESS to MICROSOFT ENGINEERS During ANY Critical "BUSINESS DOWN" situation!