Preventative Maintenance and Remote Support Subscription Plans

When invited we can connect directly to any Internet capable computer and access it  it from our service call center. This allows you to get instant help and solutions to your computer and network issues, even if your offices are located in several different locations or countries.

From server maintenance to end-user support, we can handle all of your IT needs.

Having monthly preventative maintenance ensures that your computers will always be running at their full potential and many potential problems are identified soon and taken care of before they can cause damage to your business. You also get remote support.

What do I get?

When you sign up for a plan, a technician will remotely assess your system and determine what needs to be done in order to bring your computer up to date with the latest antivirus software and security patches.

Our technicians are available 24/7 for emergencies. Normal phone support hours are from 8 A.M. to 11 P.M. EST. every day. We will connect to your computer and solve your problem or walk you through the help process should you require assistance.

Every call that you make to Flickertronics will be handled by a professionally trained technician located in the United States. We never outsource calls overseas, so you can be sure to get excellent call clarity and professional communication that you can understand.

Remote Maintenance Services and Benefits:

*Time over plan hours will be billed in 15 Minute increments.

All subscription maintenance and support packages include 15% off on On-Site service labor within 20 Mile local area.