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Preventative Maintenance and Remote Support Subscription Plans

Flickertronics preventative computer maintenance and remote support plans are perfect for small and medium sized businesses. Whenever you run into computer trouble, just pick up the phone and give Flickertronics staff a call.

When invited we can connect directly to any Internet capable computer and access it  it from our service call center. This allows you to get instant help and solutions to your computer and network issues, even if your offices are located in several different locations or countries.

From server maintenance to end-user support, we can handle all of your IT needs.

  • Safeguard your business with 24x7 critical systems monitoring
  • Increase workforce productivity
  • Professional on-demand helpdesk support
  • Improve network & data security
  • Increase performance — extend the life of your computer assets
  • Maximize uptime and business efficiency
  • Increase returns on technology spending
  • Take corrective action before problems occur

Having monthly preventative maintenance ensures that your computers will always be running at their full potential and many potential problems are identified soon and taken care of before they can cause damage to your business. You also get remote support.

What do I get?

When you sign up for a plan, a technician will remotely assess your system and determine what needs to be done in order to bring your computer up to date with the latest antivirus software and security patches.

Our technicians are available 24/7 for emergencies. Normal phone support hours are from 8 A.M. to 11 P.M. EST. every day. We will connect to your computer and solve your problem or walk you through the help process should you require assistance.

Every call that you make to Flickertronics will be handled by a professionally trained technician located in the United States. We never outsource calls overseas, so you can be sure to get excellent call clarity and professional communication that you can understand.

Remote Maintenance Services and Benefits:

 
  • AntiVirus Signature Checks
  • Spyware Detection & Removal
  • Disk Space Monitoring
  • Temporary File Clean Up
  • Support Help Desk
 
  • Software Patch Management
  • 15% off on On-Site labor costs with all plans.

 

 

*Time over plan hours will be billed in 15 Minute increments.

All subscription maintenance and support packages include 15% off on On-Site service labor within 20 Mile local area.

Monthly Maintenance Plus Help Desk Support Plans
 

Workstation Only Plans

Server Only Plans

Phone or Remote Support Only Plans

 

INCIDENT BASED SUPPORT

 

** Requires Installation of remote access software
 

ADD 10 GB DATA Center Backup Plan for $39/Month

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